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Troubleshooting
Troubleshooting
27 articles in this collection
Written by
Franz
Empty glyphs in Photoshop
How to fix the error: This glyph seems to be empty
Written by
Franz
Updated over a week ago
Unsupported objects & features
How to handle incompatible items
Written by
Franz
Updated over a week ago
Found a bug? Send us the logs!
An explanation, a screenshot and the logs are all we need to understand what happened in the extension.
Written by
Franz
Updated over a week ago
Is the extension asking you to enter your license key each time?
This activation issue can happen on Mac & Windows, check this for a quick fix.
Written by
Franz
Updated over a week ago
Report bugs & feature requests
Found a bug, have an issue or want improvements? Contact us!
Written by
Franz
Updated over a week ago
Retrieve a license key
Lost your Fontself credentials? We can help
Written by
Franz
Updated over a week ago
Missing characters & font substitution
Accents & other characters switch to a default font? Here's a fix!
Written by
Franz
Updated over a week ago
Import pauses, freezes or keeps spinning
Written by
Franz
Updated over a week ago
Issues with glyph shapes
How to fix incomplete or broken object paths
Written by
Franz
Updated over a week ago
Font is not visible after install
Can’t see your fonts once installed? Try these tricks.
Written by
Franz
Updated over a week ago
Font is pixelated in Photoshop
Got bad quality font previews? Just smooth them out!
Written by
Franz
Updated over a week ago
Line spacing is not updating
Vertical metrics are a pretty
Written by
Franz
Updated over a week ago
Kerning, ligatures & alternates issues
Can't see specific glyphs or the exact letter spacing in your apps?
Written by
Franz
Updated over a week ago
Smart Kerning feature is slow, freezes or keeps spinning
When the automated metrics run forever, time to refresh
Written by
Franz
Updated over a week ago
Text flows above a text area
Here's why glyphs may slip outside of your text boxes
Written by
Franz
Updated over a week ago
Convert color fonts to “black” fonts
Get a monocolor monochromatic version of any multicolor vector font
Written by
Franz
Updated over a week ago
PDF export issues with color fonts
PDF 💔 OpenType-SVG fonts
Written by
Franz
Updated over a week ago
Font file does not open
Can't edit a specific file? Check 2 potential reasons
Written by
Franz
Updated over a week ago
Extension gets super slow
Rebooting & other tips to speed up your system
Written by
Franz
Updated over a week ago
Extension panel is missing
Can't see Fontself in the Window > Extensions menu?
Written by
Franz
Updated over a week ago
Extension panel is empty
Got a blank screen or Badaboom! when launching Fontself?
Written by
Franz
Updated over a week ago
Extension panel is black
Got a black screen when launching Fontself?
Written by
Franz
Updated over a week ago
Extension issues in Photoshop
Fontself Generator plugin can not be found?
Written by
Franz
Updated over a week ago
Error: file not found & something went wrong
Time to create some folder or set its permissions
Written by
Franz
Updated over a week ago
Error: PlugPlugExternalObject
Written by
Franz
Updated over a week ago
Illustrator crashes when making glyphs 😵
Learn how you can solve this by cleaning up files
Written by
Franz
Updated over a week ago
Apple Silicon & Windows ARM support
Written by
Franz
Updated over a week ago