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Troubleshooting
Troubleshooting
26 articles in this collection
Written by
Franz
Empty glyphs in Photoshop
How to fix the error: This glyph seems to be empty
Written by
Franz
Updated over a week ago
Unsupported objects & features
How to handle incompatible items
Written by
Franz
Updated over a week ago
Found a bug? Send us the logs!
An explanation, a screenshot and the logs are all we need to understand what happened in the extension.
Written by
Franz
Updated over a week ago
Is the extension asking you to enter your license key each time?
This activation issue can happen on Mac & Windows, check this for a quick fix.
Written by
Franz
Updated over a week ago
Report bugs & feature requests
Found a bug, have an issue or want improvements? Contact us!
Written by
Franz
Updated over a week ago
Retrieve a license key
Lost your Fontself credentials? We can help
Written by
Franz
Updated over a week ago
Missing characters & font substitution
Accents & other characters switch to a default font? Here's a fix!
Written by
Franz
Updated over a week ago
Issues with glyph shapes
How to fix incomplete or broken object paths
Written by
Franz
Updated this week
Font is not visible after install
Can’t see your fonts once installed? Try these tricks.
Written by
Franz
Updated over a week ago
Font is pixelated in Photoshop
Got bad quality font previews? Just smooth them out!
Written by
Franz
Updated over a week ago
Line spacing is not updating
Vertical metrics are a pretty
Written by
Franz
Updated over a week ago
Kerning, ligatures & alternates issues
Can't see specific glyphs or the exact letter spacing in your apps?
Written by
Franz
Updated over a week ago
Smart Kerning feature is slow, freezes or keeps spinning
When the automated metrics run forever, time to refresh
Written by
Franz
Updated over a week ago
Text flows above a text area
Here's why glyphs may slip outside of your text boxes
Written by
Franz
Updated over a week ago
Convert color fonts to “black” fonts
Get a monocolor monochromatic version of any multicolor vector font
Written by
Franz
Updated over a week ago
PDF export issues with color fonts
PDF 💔 OpenType-SVG fonts
Written by
Franz
Updated over a week ago
Font file does not open
Can't edit a specific file? Check 2 potential reasons
Written by
Franz
Updated over a week ago
Extension gets super slow
Rebooting & other tips to speed up your system
Written by
Franz
Updated over a week ago
Extension panel is missing
Can't see Fontself in the Window > Extensions menu?
Written by
Franz
Updated over a week ago
Extension panel is empty
Got a blank screen or Badaboom! when launching Fontself?
Written by
Franz
Updated over a week ago
Extension panel is black
Got a black screen when launching Fontself?
Written by
Franz
Updated over a week ago
Extension issues in Photoshop
Fontself Generator plugin can not be found?
Written by
Franz
Updated over a week ago
Error: file not found & something went wrong
Time to create some folder or set its permissions
Written by
Franz
Updated over a week ago
Error: PlugPlugExternalObject
Written by
Franz
Updated over a week ago
Illustrator crashes when making glyphs 😵
Learn how you can solve this by cleaning up files
Written by
Franz
Updated over a week ago
Apple Silicon & Windows ARM support
Written by
Franz
Updated over a week ago