Troubleshooting | Fontself Maker Help Center

Troubleshooting

19 articles in this collection
Written by Joël and Franz

Unsupported objects & features

How to handle incompatible items

Written by Franz
Updated over a week ago

Found a bug? Send us the logs!

An explanation, a screenshot and the logs are all we need to understand what happened in the extension.

Written by Joël
Updated over a week ago

Is the extension asking you to enter your license key each time?

This activation issue can happen on Mac & Windows, check this for a quick fix.

Written by Joël
Updated over a week ago

Report bugs & feature requests

Found a bug, have an issue or want improvements? Contact us!

Written by Franz
Updated over a week ago

Retrieve a license key

Lost your Fontself credentials? We can help

Written by Franz
Updated over a week ago

Missing characters & font substitution

Accents & other characters switch to a default font? Here's a fix!

Written by Franz
Updated over a week ago

Issues with glyph shapes

How to fix incomplete or broken object paths

Written by Franz
Updated over a week ago

Font is not visible after install

Can’t see your fonts once installed? Try these tricks.

Written by Franz
Updated over a week ago

Font is pixelated in Photoshop

Got bad quality font previews? Just smooth them out!

Written by Franz
Updated over a week ago

Line spacing is not updating

Vertical metrics are a pretty

Written by Franz
Updated over a week ago

Kerning, ligatures & alternates issues

Can't see specific glyphs or the exact letter spacing in your apps?

Written by Franz
Updated over a week ago

Text flows above a text area

Here's why glyphs may slip outside of your text boxes

Written by Franz
Updated over a week ago

Convert color fonts to “black” fonts

Get a monocolor monochromatic version of any multicolor vector font

Written by Franz
Updated over a week ago

PDF export issues with color fonts

PDF 💔 OpenType-SVG fonts

Written by Franz
Updated over a week ago

Extension gets super slow

Rebooting & other tips to speed up your system

Written by Franz
Updated over a week ago

Extension panel is empty

Got a blank screen when launching Fontself?

Written by Franz
Updated over a week ago

Extension panel is black

Got a black screen when launching Fontself?

Written by Franz
Updated over a week ago

Extension issues in Photoshop

Fontself Generator plugin can not be found?

Written by Franz
Updated over a week ago

Error: file not found & something went wrong

Time to create some folder or set its permissions

Written by Franz
Updated over a week ago