Fontself

Got a blank screen or Badaboom! when launching Fontself?

Extension panel is empty

Import pauses, freezes or keeps spinning

Can't see Fontself in the Window > Extensions menu?

Extension panel is missing

Apple Silicon & Windows ARM support

Time to create some folder or set its permissions

Error: File not found & Something went wrong

Error: Something went wrong while creating your glyphs

This activation issue can happen on Mac & Windows, check this for a quick fix.

Is the extension asking you to enter your license key each time?

Unsupported objects & features

Accents & other characters switch to a default font? Here's a fix!

Missing characters & font substitution

How to fix the error: This glyph seems to be empty

Empty glyphs in Photoshop

Found a bug, have an issue or want improvements? Contact us!

Report bugs & feature requests

Lost your Fontself credentials? We can help

Retrieve a license key

How to fix incomplete or broken object paths

Issues with glyph shapes

Rebooting & other tips to speed up your system

Extension gets super slow

Can’t see your fonts once installed? Try these tricks.

Font is not visible after install

Got bad quality font previews? Just smooth them out!

Font is pixelated in Photoshop

Line spacing is not updating

Can't see specific glyphs or the exact letter spacing in your apps?

Kerning, ligatures & alternates issues

When the automated metrics run forever, time to refresh

Smart Kerning feature is slow, freezes or keeps spinning

Here's why glyphs may slip outside of your text boxes

Text flows above a text area

Get a monocolor monochromatic version of any multicolor vector font

Convert color fonts to “black” fonts

PDF export issues with color fonts

Can't edit a specific file? Check 2 potential reasons

Font file does not open

Got a black screen when launching Fontself?

Extension panel is black

Fontself Generator plugin can not be found?

Extension issues in Photoshop

​Error: PlugPlugExternalObject

Learn how you can solve this by cleaning up files

Illustrator crashes when making glyphs 😵

Got a blank screen when launching Fontself?

Timeout Error

UXP Upgrade Issues

An explanation, a screenshot and the logs are all we need to understand what happened in the extension.

Found a bug? Send us the logs!

Plugin Manager issues

Franz

Troubleshooting

Check our Youtube videos

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.