Troubleshooting
Extension panel is empty
Import pauses, freezes or keeps spinning
Extension panel is missing
Apple Silicon & Windows ARM support
Error: file not found & something went wrong
Is the extension asking you to enter your license key each time?
Unsupported objects & features
Missing characters & font substitution
Empty glyphs in Photoshop
Report bugs & feature requests
Retrieve a license key
Issues with glyph shapes
Extension gets super slow
Font is not visible after install
Font is pixelated in Photoshop
Line spacing is not updating
Kerning, ligatures & alternates issues
Smart Kerning feature is slow, freezes or keeps spinning
Text flows above a text area
Convert color fonts to “black” fonts
PDF export issues with color fonts
Font file does not open
Extension panel is black
Extension issues in Photoshop
Error: PlugPlugExternalObject
Illustrator crashes when making glyphs 😵
Timeout Error
Found a bug? Send us the logs!