Troubleshooting

Joël avatar Franz avatar
13 articles in this collection
Written by Joël and Franz

Is the extension asking you to enter your license key each time?

This activation issue can happen on Mac & Windows, check this for a quick fix.
Joël avatar
Written by Joël
Updated over a week ago

Report bugs & feature requests

Found a bug, have an issue or want improvements? Contact us!
Franz avatar
Written by Franz
Updated over a week ago

Retrieve a license key

Lost your Fontself credentials? We can help
Franz avatar
Written by Franz
Updated over a week ago

Missing characters & font substitution

Accents & other characters switch to a default font? Here's a fix!
Franz avatar
Written by Franz
Updated over a week ago

Issues with glyph shapes

How to fix incomplete or broken object paths
Franz avatar
Written by Franz
Updated over a week ago

Font is not visible after install

Can’t see your fonts once installed? Try these tricks.
Franz avatar
Written by Franz
Updated over a week ago

Font is pixelated in Photoshop

Got bad quality font previews? Just smooth them out!
Franz avatar
Written by Franz
Updated over a week ago

Line spacing is not updating

Vertical metrics are a pretty
Franz avatar
Written by Franz
Updated over a week ago

Kerning, ligatures & alternates issues

Can't see specific glyphs or the exact letter spacing in your apps?
Franz avatar
Written by Franz
Updated over a week ago

Text flows above a text area

Here's why glyphs may slip outside of your text boxes
Franz avatar
Written by Franz
Updated over a week ago

Extension gets super slow

Rebooting Illustrator & other tips
Franz avatar
Written by Franz
Updated over a week ago

Extension panel is empty

Got a blank screen when launching Fontself?
Franz avatar
Written by Franz
Updated over a week ago

Extension issues in Photoshop

Fontself Generator plugin can not be found?
Franz avatar
Written by Franz
Updated over a week ago