Skip to main content
Timeout Error

Got a blank screen when launching Fontself?

Mohamed avatar
Written by Mohamed
Updated over a week ago

There are several ways to solve this, read thoroughly πŸ€“

First, try to close the extension and reopen it (in the Window > Extensions menu).
Also make sure that you run a supported version of Illustrator or Photoshop:

  • CC 2017 to 2024 & more are supported

  • Illustrator CC 2015.3 (version 20.0.0) or more recent

  • Photoshop CC 2015.5 (version 17.0.0) or more recent

If you are not sure, check the exact version number in the About Illustrator... and About Photoshop.. menus..

1. Download and install the latest version of Fontself Maker

2. Whitelist in your VPN

If you run a VPN (Virtual Private Network) on your computer:

  • First try to allow local connections in your VPN settings. Then restart Illustrator/Photoshop.

  • If it's still not working, disable your VPN and restart again.

3. Whitelist in your filtered networks / firewalls πŸ•Έ

All ports from 4766 up to 4886 (included):

  • (for this local IP address only)

Port 443 (HTTPS) for all urls below:

    ​To make sure this URL works fine, just open this link in your browser and it should display a smiling emoji: 😏



  • *

  • *


  • *

  • *



If none of these work, try more options here:

Did this answer your question?